Privacy Policy

Privacy Policy

Introduction

At https://online-reputation-queensland.thebestlocalpro.com (referred to as “Online Reputation Queensland,” “we,” or “our” throughout this policy), we are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and management of information in adherence to various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) from the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) from the United States
  • Utah Consumer Sales Practice Act (UCPA), Connecticut Law on Data Protection (CTDPA), Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This Privacy Policy applies across all aspects of our online presence, encompassing our official website at https://online-reputation-queensland.thebestlocalpro.com, mobile applications, services, and products offered under this domain. However, please be informed that this policy does not extend to third-party platforms, applications, or services accessible through links on our site. These external entities have their own privacy policies, which govern how they handle user data.

Processing Activities

This policy outlines the practices when you engage with us in the following ways:

  • Utilizing our applications and services as an authorized user.
  • Visiting websites linked to this Privacy Policy.
  • Subscribing to receive communications from us, such as newsletters, emails, calls, or text messages/SMS.

Personal Data Collection

We collect a range of personal data, including:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Data associated with payment methods you use for purchases or services.
  • Financial Information: Transaction records and financial details for billing and accounting purposes.
  • Purchase Information: Items you buy from us, including quantities, prices, and purchase dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device IDs.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback: Your comments, reviews, and responses to surveys or feedback forms.
  • Social Media Information: Data from social media platforms when users connect their accounts to our services.
  • Product Information: Preferences, interactions, and details related to products you view or purchase on our site.

We gather this data through various methods, including direct user input, tracking technologies, and third-party providers.

Cookies

To enhance your experience and provide valuable insights, we employ cookies, small text files placed on your device that store specific pieces of information. Our cookie policy categorizes them into three main types:

  • Strictly Necessary Cookies: Essential for navigation and functionality on our site.
  • Preference Cookies: Remember user preferences to personalize content.
  • Analytics Cookies: Collect data about visitors’ behavior to improve our services.

Users have the ability to manage and control non-essential cookies through our dedicated Cookie Manager.

Retention and Deletion

We retain personal data for as long as it is necessary for the purpose it was collected, or as required by law. Once the retention period expires or when the purpose changes, we securely delete or anonymize the data to ensure your privacy.

Security Measures

Online Reputation Queensland prioritizes the protection of your data through robust security measures:

  • Implementing encryption for secure communication and data storage.
  • Engaging reputable third-party processors who adhere to strict data security standards.
  • Regularly reviewing and updating our security protocols to safeguard against emerging threats.

Children’s Privacy

We do not knowingly collect personal data from children under 18 years of age. Our services are designed for a general audience, and we encourage parents and legal guardians to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding personal data, including:

  • Access, rectification, or erasure of your data.
  • Restriction or objection to the processing of your data.
  • Data portability, allowing you to move or copy your data.
  • The right not to be subject to automated decision-making or profiling.
  • The ability to file appeals or complaints with relevant supervisory authorities.

To exercise these rights or seek clarification, please contact our dedicated privacy team via the channels provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in practices or legal requirements. Any modifications will be effectively communicated through our website, and revised policy versions will be posted here.

Contact Information

For any questions, unsubscribe requests, or data-related inquiries, please reach out to us:

We value your trust in our commitment to privacy and data protection.